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Log-in problems after migration from RS to UK
Posted: 09 Mar 2016, 19:25
by SALERMO
Diar Admins,
Some players from my clan report problem. They log in today through FB as usual, but game create new account instead of entering in migrated. Presume that will be lot of similar players, because many of them use FB to log in. Is possibe to fix this ASAP?
Re: Log-in problems after migration from RS to UK
Posted: 09 Mar 2016, 21:54
by AcooSamp
I have same problem.. RS
Re: Log-in problems after migration from RS to UK
Posted: 11 Mar 2016, 13:02
by RASCHETA
Players, on the Romanian server that connects via Facebook, have the same problem.
Re: Log-in problems after migration from RS to UK
Posted: 11 Mar 2016, 18:19
by SALERMO
No fix for this? They want to play with original acc, not to start from the beginning, or to create multi acc. Just to continue to play, nothing more.
Re: Log-in problems after migration from RS to UK
Posted: 12 Mar 2016, 18:37
by NikolaRistic6
I have this problem, too.
And administration not work on this problem. 4. day.
Re: Log-in problems after migration from RS to UK
Posted: 13 Mar 2016, 19:28
by SALERMO
These are the conditions sent to one of gamer from my clan:
quote:
Hello,
you will need to unlink your account from facebook and link it to your email. For doing so, provide the following information for changing your email:
1. Your nickname in the Game.
2. Specify 5 quests that you have done recently.
3. Did any of them require black gems?
4. What payment systems did you use at all and last?
5. What services for black gems did you use last?
6. Your e-mail address
7. Link to the facebook account your game account was linked to
eoq