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Changing of game rules

Posted: 15 Jan 2013, 21:16
by Ozyr
I can understand, why it is need to administration. But when it is usual to block any game feature for players - it is bad. I payed for possibility to withdraw money, i bought artifacts for have ability to win. And now without any warning, administration blocked possibility to withdraw money. I bought this when i bought subscription! I payed money and didn't get product for it. Or give me back all my money or give me the product. Official reason is - "players, who play from non-UK are forbidden to play here". Any player, who once will login from other country, will be no have possibility to withdraw money. I think its not fair. It looks like - you lived in town, it was allowed by the law, and on one morning somebody forbid you to live there and take you out without any compensation!
As for the rule, that prevent players to play here: in October 2011, when i registered, there were any such rules. As i understood it was added in summer 2012 - more than half year later. If administration want to take out some players, then it is necessary to return all inputted money to such players. In all other cases - its broking of our Human rights and we have to go in court.

Re: Changing of game rules

Posted: 15 Jan 2013, 21:54
by karolinapoland
I agree completely. I address to the administrations: It's not correct to shift your fault to players. IMHO It's the bad advertising of your project.

Re: Changing of game rules

Posted: 16 Jan 2013, 11:18
by Ephialtis
It does look as though it's breaking the consumer laws of most countries (as well, of course, as being morally unacceptable) -- but does Russia have any such laws? And if it does, are they enforced/enforceable?

Re: Changing of game rules

Posted: 16 Jan 2013, 12:38
by Ozyr
Every country have such laws, and Russia too. Its The Universal Declaration Of Human Rights.
There is rule in game -
"The Game Rules can be changed by the Possessor of Rights at any time without prior notice. The Possessor of Rights notifies the User about such changes by posting information on the website of the Game. The User accepts the such changes to the Rules if continues playing the game."
Its usual for many games. But if anybody will search in Internet - courts said that such rules is unacceptable. So this rule is used by administration only till somebody will go to court for defend their rights.
I think almost all UK player sometimes go to other countries. And this game is not allow long time without login. So players will login from other country ip and will lost possibility to withdraw money.

I payed for service, i can accept this rule, but return my money to me in that case! Because service i bought is not available for me now.

Re: Changing of game rules

Posted: 16 Jan 2013, 12:53
by Arbash
Please notice that at the time you bought our services the withdrawal was available. Now these things have changed. No one is urging you to buy anything now when withdrawal is not available.

Re: Changing of game rules

Posted: 16 Jan 2013, 12:56
by Arbash
and one more thing - the withdrawal is closed only for USA, Australia and CIS countries.

Re: Changing of game rules

Posted: 16 Jan 2013, 14:00
by Ozyr
Arbash wrote:and one more thing - the withdrawal is closed only for USA, Australia and CIS countries.
And for everyone who will login at least once from that countries!
Arbash wrote:Please notice that at the time you bought our services the withdrawal was available. Now these things have changed. No one is urging you to buy anything now when withdrawal is not available.
I bought services, because there were no any period of it works. I bought artifacts, i bought subscription, i bought many things, because i used them to get BG for withdraw in future. I bought all this, payed money and when i can start to earn money, administration block output. In justice such methods called as "fraudulence".
Return all my money, or give me service that i bought. Or i need to go in court and advice to every player here and on all other servers to do the same.

added: withdraw function was blocked without warnings. The least administration could do in this case - is give to players possibility to withdraw all they have - sell artifacts, and withdraw all including BG for artifacts, that were bought.

Re: Changing of game rules

Posted: 16 Jan 2013, 15:19
by Ozyr
Btw, you even don't need to go on that countries. Your provider can (in some reason it could be) once use proxy from that countries. And you will login in game from ip of non-valid country even without knowing of it! And you will can't return withdraw after it.
On Russian servers many top players got block of withdraw, and they never visited USA or Australia, administration just remove possibility of withdraw without any proofs.

Re: Changing of game rules

Posted: 16 Jan 2013, 19:26
by renatasas
Hi
I joined this server ten days later than “ozyr” , but at that time I already was advised that this server Is for European users like myself.
As I remember now. At the time there were many people asking to open accounts from Europe and forward login details to people from “runet” because they were not allowed to register on this server.
The simple fact is. There are many servers for countries in the east. But no. they came here for ease money and already knowing all the ways how to get past the rules.
My opinion is the admins done right thing. I’m honestly believed this server will be more interesting. When people start to play game for what it is designed. And the ones who worry about earning from the game will leave this server.
Just look how many active players there is / very little. I wonder how we are covering the cost to run this server. To think you can withdraw from that little server must be insane.
The only mystery is how old “trigada” managed that well. And they knew when to give up on this server? Just weeks before the change to PayPal .
But one or another way I applaud the decision on money withdrawal. That is one way of stopping cheats.
Thanks.
renatasas

Re: Changing of game rules

Posted: 16 Jan 2013, 20:35
by Ozyr
renatasas wrote:Hi
I joined this server ten days later than “ozyr” , but at that time I already was advised that this server Is for European users like myself.
As I remember now. At the time there were many people asking to open accounts from Europe and forward login details to people from “runet” because they were not allowed to register on this server.
The simple fact is. There are many servers for countries in the east. But no. they came here for ease money and already knowing all the ways how to get past the rules.
My opinion is the admins done right thing. I’m honestly believed this server will be more interesting. When people start to play game for what it is designed. And the ones who worry about earning from the game will leave this server.
Just look how many active players there is / very little. I wonder how we are covering the cost to run this server. To think you can withdraw from that little server must be insane.
The only mystery is how old “trigada” managed that well. And they knew when to give up on this server? Just weeks before the change to PayPal .
But one or another way I applaud the decision on money withdrawal. That is one way of stopping cheats.
Thanks.
renatasas
Appeared weak enemy, who can't win by other ways and will be applaud even if somebody will kill us in reality.
Returning to the topic:
1) I registered at 1st day of creating this server. There were no any warning, any problems with registration, etc. I played 1-2 days and server was stopped on 1 week. After it some accounts were deleted, my one - was not deleted. So i didn't get any warming and could play.
2) your opinion, that administration right? Ok, you will buy the car in credit and after some time, market will say you - "car is not yours and its not our problem, that you payed money for it". You will like it? You will go to court, i think, because its your money and you rights.
3) Earning money is big words advertisement on the main game page. So stop take out players, who do it, its game feature.
4) If administration wants to remove CIS-players from game, they can do it without broking of Human Rights. They can create new server, and warn everybody, who enter there - "its only for non-CIS, non-USA and non-Australia players". And than they will have all rights to block every player with CIS-ip there. And soon all players, who want to play without russians will play there, and russians will play with each other on 1st server. Good idea, why administration didn't do it? Why the broke many articles from Declaration of Human Rights? i don't know.

Administration did mistake - they didn't forbid CIS players to play from the beginning and want to take out them after players were pay for the game. In all civilized countries in such situation all players who forbid to play here can get compensation and can go out with their money. I didn't get any compensation, more of it, i can't even withdraw my current BG. I see this actions as theft my money!

Re: Changing of game rules

Posted: 16 Jan 2013, 20:53
by Ephialtis
Imagine going to the bank and investing money ina bond, or something similar, which promises to pay annual interest at 1% above inflation. After six months the bank writes and tells you that they won't be paying any interest -- but that doesn't break their contract, because they're not asking you to pay any more money.... And in this case it's even worse, as you can't get your initial investment back either.

It doesn't wash; that's not the way contracts work -- nor is it the way that contract law works. If the company thinks that it made a mistake in allowing people from certain countries to play on the English server, then fine -- they can refund those players (if they don't want to repay cash, they could set up new regional servers and transfer the affected accounts there with topped up funds). What doesn't seem reasonable or legal is simply to renege on the deal with no compensation.

I'm not affected by this; I'm English, playing in England, and in any case not a subscriber (I didn't trust the scheme -- and it looks like I was right not to), but this is a matter of fairness and decency as well the law.

Re: Changing of game rules

Posted: 16 Jan 2013, 21:12
by renatasas
Everyone is entitled to the opinion.
I just fell sorry for the people who chose to invest in the wrong server.
I play on this server just because it is first here in Uk.
I would never go for another.
So what was the point of you gays looking for European server if you had your own ones?
Were you looking for easy money or for pleasure playing the game?
About the week enemy ;)
There are rumours that the weakest players on Russian /Ukraine servers was trying to show of here. And that’s way so many losers from the east trying there luck here. Even they know they are wrong.

Re: Changing of game rules

Posted: 16 Jan 2013, 21:56
by Ozyr
renatasas wrote:Everyone is entitled to the opinion.
I just fell sorry for the people who chose to invest in the wrong server.
I play on this server just because it is first here in Uk.
I would never go for another.
So what was the point of you gays looking for European server if you had your own ones?
Were you looking for easy money or for pleasure playing the game?
I came here to get practice in English. I know that my English is not well and i'm try to do something with it. And one more thing. Players here are polite, and on .ru server - are not. I searched fog good atmosphere and found it. Again - there was no any forbids for me, so i started to play.
Third - almost year at that time on .ru wasn't new servers. And i wanted to play from free map. I think, you want the same now.
"Wrong server" - well, ok, let it be wrong. Administration can return my money and i will go out. There is a page on portal with all inputs. Its easy for count all and refund players.
But don't forget - tomorrow, or after month somebody in Uk with some reason will lost possibility to withdraw and administration will say "you were login from russian ip, its forbidden" without proofs. And you will can't do anything with it. Because some time before, players with the same problem leaved it without justice.
renatasas wrote: There are rumours that the weakest players on Russian /Ukraine servers was trying to show of here. And that's way so many losers from the east trying there luck here. Even they know they are wrong.
So more of all... you are losing to weakest russian players? =) lets just be players, not russian or Uk, ok? Every one have the same abilities and brains. And everyone can learn how to play. Isn't it? And, as for me - i helped with advices to many players.

Re: Changing of game rules

Posted: 16 Jan 2013, 22:49
by renatasas
I do understand you. But it is only game. It is not the investment bank.
Everyone takes risk. who buys black gems. The server can shut tomorrow.
Regarding nationality I have no probs. I meant same people came to new server whit big experience looking for the weak ones.
But not everyone will understand what is fair game.
My opinion is. That player who respects himself and others will never look for empty map and opposition without experience as you suggested.
Good luck whit your court battles. Hope it will be as successful as “mylands “ for you.

Re: Changing of game rules

Posted: 17 Jan 2013, 00:00
by Ozyr
Its service, not only game. But question is not in it. Question is in fairness of administration.
Btw, why you saw only 3rd expression? There was 2 additional. I don't want to speak here about my achievements. I have it, thats enough.
And stop off topic, dear renatasas. If you want to speak about it - start other topic, or write in PM. According to forum rules, ok?

We play in game, where we input real money. And we need to expect fair play from administration. I say again - if administration want to take out all CIS-players, than need do compensate all their inputed money. Its commercial project and if there was mistake, it was not my mistake.
Or return us output and make 2nd server, where from start will be forbidden to play from CIS-ip. All will be fair

Re: Changing of game rules

Posted: 17 Jan 2013, 13:36
by Ephialtis
I think that that's right. The company can't just withdraw a service that has been paid for, and claim that it's OK because they're not going to charge more money for it after they've withdrawn it...

Re: Changing of game rules

Posted: 18 Jan 2013, 23:47
by Ozyr
The withdrawal is not available for the CIS countries because of PayPal restrictions.
The withdrawal is not available for the USA and Australia, because those countries have law restrictions concerning earning money through an online game.
Russia works with PayPal. Can administration answer on questions -
Why was blocked withdraw for russian ips?
Why wasn't any warnings before adding such rules? Is it because administration have no money to pay when players withdraw money?
Need we go to the court now, or administration planning to change mind?

Btw, rules such "Administration can change rules without warning of players..." is called by all courts as non actual. In every such cases this rule can not be given as argument.