active promo period for purchasing subscription not real?

[JessicaMalipol]

i started playing my lands febuary 14,2015 and i research how to withdraw money from the game. so withdaw in the we need to purchase subscription. i looked in the lower left treasure chest to check if its there for purchasing subscription. its there and it tells me that i have promo period active until febuary 28, 2015. but today febuary 17 when i checked the treasure box again to check if the promo period is still there and i was shocked that i am already a free user and that i have no way to purchase subscription anymore. what can i do? maybe the only thing to do is delete and create new account?

[Kennoway]

Maybe you are from a country which is not allowed to withdraw, anyway, the game is much worthy to play for fun.

[JessicaMalipol]

@Kennoway so there are countries that are not allowed to withdraw? Is philippines included?

[Kennoway]

this game can be like gamble to you, i don't know if your country has the law against it , you might write and ask the in-game admin.

[Arbash]

Please, address the in-game support team. You must have accessed the game with the ip address beloging to the USA, Greece, Australia or any of the CIS-countries.